Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68.7% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

Close
Search
EN
Hi, user_no_name
Live Chat

Help Centre

Step-by-step guides and quick solutions for common challenges to enhance and empower your CFD trading journey.

Popular articles

Browse by topic

Account registration & verification

Find help on account creation, and learn how to easily verify your account for a secure and smooth trading experience.

View all

Deposit and withdrawal

Explore various payment methods and get clear guidelines on how to seamlessly deposit and withdraw funds from your account

View all

Getting started with markets.com

Begin your trading journey with our step-by-step guide, designed like a personal tutor, guiding you from account opening to starting your trades.

View all

Our trading platforms

We offer a variety of trading platforms including Web trader, App, MT4, and MT5. With options tailored to varied preferences, explore all four to find the perfect fit for your trading style.

View all

Start trading with markets.com

Learn about our trading features, including instruments, indicators, and layouts, to confidently begin your trading journey on our platform

View all

Any questions?
Let’s see if we can answer them.

See all FAQs

Where are your offices located?

Down

Our Group has regulated entities in several jurisdictions, specifically Cyprus, UK, Australia, South Africa and BVI. Each of our entities is regulated by the relevant authority in its jurisdiction.

Are my funds at risk in case of Insolvency/Bankruptcy?

Down

All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.

Is my personal data safe with you?

Down

The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.

What are the official email domains of markets.com?

Down

The official email domains used for our communication are:

@markets.com
@marketsmail.com

We recommend that you do not engage or respond to any communication that is not from the official email domains mentioned above.

Is markets.com a scam?

Down

markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us. 
Please refer to our Safety Online / Stay Protected Online Page for more information.

Who are we and are we regulated?

Down

Markets.com is operated by Finalto Financial Services a company incorporated in England & Wales under number 06557752 and registered with the Financial Conduct Authority (“FCA”) under number 481853.

Markets.com is a global brand and trade mark used by Finalto Financial Services and owned by Finalto (IOM) Limited.

Finalto Financial Services has the sole and exclusive use of the domain Markets.com worldwide.

What can I trade with you?

Down

markets.com offers a wide range of instruments. You can trade CFDs on our multi-asset platform, giving you unparalleled control over the way you trade.

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help
Live Chat