Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
As a global regulated investment firm we take all complaints very seriously. In line with the regulation we have established a complaint handling procedure of which this form is a mandatory ingredient. Upon receipt of this complaint form duly completed, a thorough investigation of your claim(s) will be conducted with full priority and a preliminary answer will be provided to you 21 days from the day of collection of all necessary information from you.
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